FAQ’s

Fundraising / Online Hub:

How much money do I need to raise?

We do not set a fundraising minimum amount to create your own fundraiser. You get to set your own fundraising goal. No matter how big or small, any amount helps.

Is it better to create a fundraising page, or should I just ask people in person?

We definitely recommend that you go online and fundraise. It’s a quick and easy way for you to send out emails asking for support. And it’s an easy way for people to donate.

Can I customize my fundraising page?

Yes. In your Participant Centre you can add a story and photo, or even add your company’s logo. You can also send fundraising and recruitment emails (there are pre-written templates that you can use), monitor your progress and share your page on social media using the share tools.

How long will my fundraising page be on The Lung Association’s website?

You’ll have a Lung Association account for as long as you like - until you cancel it. Your fundraising pages (one for each event you take part in) will appear on our website for as long as you want them to.

Whenever you start a new event, we’ll ask you to pick an end date for the page. You can change this date any time you like, and even when the page has closed, you’ll still be able to see it in your event history.

We recommend you leave your fundraising page open for a while after your event has finished. People may want to sponsor you afterwards when they see how much effort you’ve put in!

Can my donation be anonymous?

Yes. If you’re sponsoring a friend we’ll ask whether you would like to leave your name and a message on their fundraising page. You can choose not to.

How do I enter cash or cheque donations that are given to me “offline” to my personal event page?

Log into your Participant Centre and you’ll see menu options for entering offline gifts. Enter the contact and gift information and once you do, the gift will show up as part of your total.

How do I send a fundraising email from my online Participant Center?

If you want to use a pre-written template:

  • Log in to your Participant Centre
  • Click on the “Email” tab
  • Enter your future supporters’ names and email addresses in the “To:” field

OR

  • Click on “choose from your contacts list” if you’ve imported your contacts already
  • Click on “Use a template” and choose “Solicitation”
  • Then hit “Send” at the top of the page

If you want to write your own email:

  • Log in to your Participant Centre
  • Click on the “Email” tab
  • Enter your future supporters’ names and email addresses in the “To:” field

OR

  • Click on “choose from your contacts list” if you’ve imported your contacts already
  • Enter your subject line in the “Subject” field
  • Write your email
  • Then hit “Send” at the top of the page

How do I import my email contacts into my online Participant Centre?

This is very easy to do if you use Gmail or Yahoo! If you use a different email provider, then you can upload a .csv file. Log into your Participant centre and follow the steps under email.

I sent emails to my friends and family from my event page but they haven’t received them. What can I do?

Rest assured this is not your fault. This may be due to spam filter blocks. The best thing to do is to send them another email from your personal email account.

Log in to your Participant Centre and send yourself the pre-written fundraising email. Then copy and paste that into a new email and send it to everyone.

I forgot my password.

The easiest fix is to request a new password. Simply click the link ‘Forgot Username and/or Password’ at the login page. Then follow the steps to request a password reset.

Promotion / Logistics / Receipting

Can I use The Lung Association logo to help promote my fundraiser?

Yes, provided you keep the following in mind:

  • The Lung Association Ontario name and logo are registered trademarks. Permission must be given in advance by The Lung Association for the use of our name and logo on any promotional materials and/or advertising associated with your fundraiser. Written permission must first be granted before “The Lung Association” is used for any purpose.
  • The Lung Association reserves the right to withdraw consent to use its name or logo at any time if such use could damage the organization’s reputation in the community.
  • The Lung Association requires that the company/individual/group organizing the event is using satisfactory financial controls. The financial records and bank information for the event must be available to The Lung Association, if requested.
  • Authorized use of The Lung Association’s logo does not constitute an endorsement of any specific business, product or service.
  • The relationship between the Fundraiser and The Lung Association should be made clear: the Fundraiser is held in support of, and not hosted by, The Lung Association. You may use one of the following phrases, or something similar, in order to communicate the relationship:
    • Proceeds from this fundraiser will go to The Lung Association (use the term partial or net proceeds if appropriate).
    • The (name of the fundraiser) will benefit The Lung Association.
    • Your ticket purchase helps us support The Lung Association.

Does the Lung Association cover the insurance for my fundraiser?

No, The Lung Association does not insure Fundraise My Way Fundraisers. It is the responsibility of the organizer to procure the necessary insurance coverage, licenses, and permits, and that they are compliant with all relevant legal requirements.

The Lung Association Ontario assumes no financial or legal liability associated with Fundraise My Way Fundraisers and is not responsible for any resulting damage, loss or injury.

If you are taking part in a high risk fundraising event such as a skydive, it is vital that you speak to our fundraising team who will send you an important letter that you must agree to. This letter covers your responsibilities and outlines the potential risks.

Does The Lung Association cover any of my costs for running my fundraiser?

No, The Lung Association will not provide financial assistance and will not be responsible for any expenses incurred through your fundraiser.

More Information

The Lung Association shall be entitled to 100 per cent of the charitable portion raised by your fundraiser. This amount should be equal to the total proceeds less any direct expenses generated by your Fundraiser. In the event that multiple charities are being supported, please ensure it is clear on all promotional materials.

All net funds should be submitted to The Lung Association within 30 days after the conclusion of your fundraiser.

Note: It is recommended that you keep a detailed, accurate, and up-to-date accounting record of all event proceeds and disbursements.

What is an electronic tax receipt (e-receipt)?

When you make your online donation to The Lung Association - Ontario, an electronic tax receipt will be delivered instantly to your email inbox. The electronic receipt is in an unalterable PDF format, and is your official receipt for income tax purposes. Simply print out the receipt and include a copy with your income tax return.

Is there a minimum donation amount required for a tax receipt?

All donations made online through the My Own Fundraiser website will automatically receive a tax receipt for the full donation amount.

For donations made offline, a minimum cash donation amount of $20 has been established by The Lung Association due to the various costs associated with receipting.

If you are considering an event that doesn’t use our Fundraise My Way platform (i.e. donors are not directly donating to The Lung Association), or an event that involves the issuance of tickets, please note that tax receipts will not be issued unless an event application form has been submitted in advance. Please contact us directly if you have any questions on receipting for your fundraiser.

Whose name goes on the tax receipt?

The tax receipt must be made out to the entity listed on the cheque. The entity can only receive the receipt if they are the actual donor.

Can The Lung Association issue receipt booklets to me as the host of my own fundraiser?

No, unfortunately not. There are Canadian Revenue Agency regulations that we must adhere to with regards to issuing charitable tax receipts. We have no way of ensuring that these regulations are followed if receipt books are distributed to third parties.

Can The Lung Association help me set up ticket sales for my event?

The Lung Association is unable to support online ticket sales for Fundraise My Way events. The Event Organizer is solely responsible for the event promotion, registration fees, and sale of tickets. Net proceeds from registration fees and ticket sales can be donated to the organization by making an online donation to the event, by mailing a cheque, or bringing the funds in-person.

Can a receipt be issued for the price of a ticket to an event?

  • A charitable tax receipt may be issued for the purchase of a ticket to a charitable event, but NOT for the entire ticket price. The value of goods and services received (not including taxes), such as dinner or prizes will be deducted from the receipt amount. For example, if the price of a ticket to attend a dinner is $100 and the value of the dinner is $40, a receipt may be issued for the $60 difference.
  • In situations where the cost or a portion of the cost is covered by a sponsor or corporation, the same rule applies, the value that the product or goods would normally be sold for is still the advantage (the Canadian Revenue Agency defines the advantage as the goods and services received in exchange for a gift) amount. Only the price paid beyond the total value of the advantages received is eligible for a tax receipt.

If you are considering an event that doesn’t use our Fundraise My Way platform (i.e. donors are not directly donating to the Lung Association), or an event that involves the issuance of tickets, please note that tax receipts will not be issued unless an event application has been submitted in advance.

In addition, fundraisers should not promise any tax receipts until the agreement is signed and they have received guidance regarding receipting requirements from The Lung Association.

In accordance with CRA's regulations, when an independent fundraising event takes place that the Lung Association was not aware of in advance, the Association must not issue tax receipts.

For more information go to the Canada Revenue Agency web site: www.cra-arc.gc.ca/tax/charities.

What is your refund policy for online donations and pledges?

In the event of a discrepancy or error with your online transaction, please contact donors@lungontario.ca.

Please include your name, telephone number and the date and amount of your transaction.

What is the difference between Sponsorship and Gift in Kind? When would an income tax receipt be issued?

Sponsorship occurs when a company provides funding and receives a benefit in return, such as public profile for its corporate citizenship (i.e. as sponsor of a major Foundation event). In this case, an income tax receipt is not issued.

Gift in Kind occurs when a company donates either property or services and does not receive a benefit from the donation. In this case an income tax receipt would be issued.

Please contact us for guidance on receipting for your fundraiser.

Can a receipt be issued for a donation of service?

Contributions of services are not property and therefore do not qualify as gifts for purposes of issuing official charitable receipts. However, a charity may issue an official donation receipt if an entity provides a service to the charity, the charity pays for the service, and the entity then returns the payment to the charity as a gift. The Canada Revenue Agency recommends that in this situation, the parties should proceed by way of an exchange of cheques to ensure the presence of an audit trail.